{"id":5351,"date":"2024-01-21T19:06:03","date_gmt":"2024-01-21T18:06:03","guid":{"rendered":"http:\/\/192.168.10.124\/?p=5351"},"modified":"2025-03-30T19:25:46","modified_gmt":"2025-03-30T17:25:46","slug":"le-parcours-client","status":"publish","type":"post","link":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/le-parcours-client\/","title":{"rendered":"le parcours client"},"content":{"rendered":"\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-6c531013 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2024\/01\/image.png\" alt=\"\" class=\"wp-image-10604\" style=\"width:89px;height:auto\" srcset=\"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2024\/01\/image.png 225w, https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2024\/01\/image-150x150.png 150w, https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2024\/01\/image-100x100.png 100w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading has-vivid-red-color has-text-color has-link-color wp-elements-99c0414b8a5b0c4a6f1a80e9e4e4ae68\">50 Minutes<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:35% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"561\" height=\"542\" src=\"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2024\/01\/Capture-decran_20240121_183524.png\" alt=\"\" class=\"wp-image-5352 size-full\" srcset=\"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2024\/01\/Capture-decran_20240121_183524.png 561w, https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2024\/01\/Capture-decran_20240121_183524-300x290.png 300w\" sizes=\"auto, (max-width: 561px) 100vw, 561px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>Je te propose une petite activit\u00e9 sur la d\u00e9couverte du parcours client dans un environnement digital. <\/p>\n\n\n\n<p>Pour ta publication tu utiliseras l&#8217;\u00e9tiquette <strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#f10d0d\" class=\"has-inline-color\">parcours<\/mark><\/strong><\/p>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#f40f0f\" class=\"has-inline-color\">20 minutes<\/mark><\/strong><\/p>\n\n\n\n<p>Apr\u00e8s avoir utiliser les ressources et tes recherches personnelles, tu proposeras une d\u00e9finition et un sch\u00e9ma personnel pour illustrer un parcours client dans l&#8217;ensemble du processus d&#8217;achat.  <\/p>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#f01717\" class=\"has-inline-color\">20 minutes<\/mark><\/strong><\/p>\n\n\n\n<p>Sur ton sch\u00e9ma tu repr\u00e9senteras le parcours de M. Soby  qui est fan du num\u00e9rique pour acheter une calculatrice. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li> M. Soby a re\u00e7u une information sur une offre promotionelle via les r\u00e9seaux sociaux. <\/li>\n\n\n\n<li>Il a ensuite comparer les prix sur internet pour voir si l&#8217;offre \u00e9tait int\u00e9ressante<\/li>\n\n\n\n<li>Il s&#8217;est rendu au magasin pour essayer la calculatrice <\/li>\n\n\n\n<li>Il a pay\u00e9 en magasin <\/li>\n\n\n\n<li>La calculatrice n&#8217;\u00e9tait pas disponible. elle sera livr\u00e9e chez lui sous 24h <\/li>\n\n\n\n<li>sur son mail de confirmation de r\u00e9ception de la marchandise il a re\u00e7u un NPS \u00e0 compl\u00e9ter<\/li>\n\n\n\n<li>Apr\u00e8s d\u00e9ballage il a eu besoin d&#8217;aide pour le param\u00e9trage de la calculatrice. Il a appel\u00e9 le service client<\/li>\n\n\n\n<li>Il a d\u00e9cid\u00e9 de faire part e son exp\u00e9rience avec notre magasin inspecson  sur notre compte Instagram<\/li>\n\n\n\n<li><\/li>\n<\/ul>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#e61515\" class=\"has-inline-color\">10 minutes<\/mark><\/strong> pour publier ton document<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"386\" src=\"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2024\/01\/image-14.png\" alt=\"\" class=\"wp-image-5354 size-full\" srcset=\"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2024\/01\/image-14.png 512w, https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2024\/01\/image-14-300x226.png 300w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-medium-font-size\">Tu peux consulter ton livre de commerce, faire des recherches images sur google, etc&#8230;<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-white-color has-accent-background-color has-text-color has-background has-link-color wp-elements-0f8d037f47975674cb5e14b6995e9c9c\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-top:0;padding-bottom:0\">Une vid\u00e9o introductive <\/h2>\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/ladigitale.dev\/digiview\/inc\/video.php?videoId=-HCBPE-YrRU&#038;vignette=https:\/\/i.ytimg.com\/vi\/-HCBPE-YrRU\/hqdefault.jpg&#038;debut=0&#038;fin=199&#038;largeur=16&#038;hauteur=9\" allowfullscreen frameborder=\"0\" width=\"700\" height=\"394\"><\/iframe>\n\n\n\n<h2 class=\"wp-block-heading has-white-color has-accent-background-color has-text-color has-background has-link-color wp-elements-5ac401fb6280f1498227506064374de8\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-top:0;padding-bottom:0\">Un document voici <a href=\"https:\/\/ladigitale.dev\/digiread\/#\/a\/65ad5ccfb7a88\" data-type=\"link\" data-id=\"https:\/\/ladigitale.dev\/digiread\/#\/a\/65ad5ccfb7a88\" target=\"_blank\" rel=\"noreferrer noopener\">le lien <\/a><\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-white-color has-accent-background-color has-text-color has-background has-link-color wp-elements-1460aa704e985f257c9ba129cf0d845f\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-top:0;padding-bottom:0\">Un document de travail du site inspecson <a href=\"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/grille-de-vente\/\" data-type=\"post\" data-id=\"5371\" target=\"_blank\" rel=\"noreferrer noopener\">le lien<\/a> <\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-white-color has-accent-background-color has-text-color has-background has-link-color wp-elements-a277d22cefef8949eb515a2ebdef5f58\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-top:0;padding-bottom:0\">vos publications<\/h2>\n\n\n\n\t\t\t<div class=\"wp-block-uagb-post-carousel uagb-post-grid  uagb-post__image-position-top uagb-post__image-disabled uagb-block-52cc3021     uagb-post__arrow-outside uagb-post__items uagb-post__columns-3 is-carousel uagb-post__columns-tablet-2 uagb-post__columns-mobile-1\" data-total=\"0\" style=\"\">\n\n\t\t\t\t\t\t\t\t\t<p class=\"uagb-post__no-posts\">\n\t\t\t\t\t\tNo post found!\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t","protected":false},"excerpt":{"rendered":"<p>50 Minutes Tu peux consulter ton livre de commerce, faire des recherches images sur google, etc&#8230; Une vid\u00e9o introductive Un document voici le lien Un document de travail du site inspecson le lien vos publications<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","_uag_custom_page_level_css":"","footnotes":""},"categories":[78,128],"tags":[234],"class_list":["post-5351","post","type-post","status-publish","format-standard","hentry","category-activites","category-professionnel","tag-parcours"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"patrick reynaud","author_link":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/author\/rpfe26_admin\/"},"uagb_comment_info":0,"uagb_excerpt":"50 Minutes Tu peux consulter ton livre de commerce, faire des recherches images sur google, etc&#8230; Une vid\u00e9o introductive Un document voici le lien Un document de travail du site inspecson le lien vos publications","_links":{"self":[{"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/posts\/5351","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/comments?post=5351"}],"version-history":[{"count":3,"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/posts\/5351\/revisions"}],"predecessor-version":[{"id":10608,"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/posts\/5351\/revisions\/10608"}],"wp:attachment":[{"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/media?parent=5351"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/categories?post=5351"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/tags?post=5351"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}