{"id":3727,"date":"2023-09-26T17:02:04","date_gmt":"2023-09-26T16:02:04","guid":{"rendered":"http:\/\/192.168.10.124\/?p=3727"},"modified":"2024-09-11T09:44:38","modified_gmt":"2024-09-11T08:44:38","slug":"e33-1-2","status":"publish","type":"post","link":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/e33-1-2\/","title":{"rendered":"Guide Epreuve E33-1"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-text-align-center\">PROJET DE FID\u00c9LISATION ET\/OU D\u00c9VELOPPEMENT DE LA RELATION CLIENT<\/h2>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2023\/09\/guide-epreuve-e3313.jpg\" alt=\"Guide Epreuve E33-1\" class=\"wp-image-3762\" style=\"width:380px;height:214px\" width=\"380\" height=\"214\" srcset=\"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2023\/09\/guide-epreuve-e3313.jpg 640w, https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2023\/09\/guide-epreuve-e3313-300x169.jpg 300w, https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2023\/09\/guide-epreuve-e3313-600x338.jpg 600w\" sizes=\"auto, (max-width: 380px) 100vw, 380px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong><mark style=\"background-color:#2E75B3\" class=\"has-inline-color has-background-color\">R\u00e9aliser un diaporama servant d\u2019appui \u00e0 la prestation orale de 10 mn devant votre tuteur et votre enseignant<\/mark><\/strong><\/p>\n<\/blockquote>\n\n\n\n<div class=\"wp-block-coblocks-accordion\">\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title has-text-color has-black-color\"><strong>Identification de l\u2019entreprise\u00a0<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\">\n<ul class=\"wp-block-list\">\n<li>Nom et logo&nbsp;<\/li>\n\n\n\n<li>Localisation g\u00e9ographique&nbsp;<\/li>\n\n\n\n<li>Forme juridique ( SARL, SAS, EURL, etc\u2026)<\/li>\n\n\n\n<li>Activit\u00e9 principale exerc\u00e9e ( Code APE)<\/li>\n\n\n\n<li>Les r\u00e9seaux sociaux de l\u2019entreprise<\/li>\n\n\n\n<li>Nom du dirigeant&nbsp;<\/li>\n\n\n\n<li>Nom du tuteur<\/li>\n<\/ul>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title\"><strong>Le march\u00e9 de l\u2019entreprise  &#8211; La zone de chalandise<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\">\n<ul class=\"wp-block-list\">\n<li>Le graphique comment\u00e9<\/li>\n\n\n\n<li>La localisation des concurrents directs<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title\"><strong>Le march\u00e9 de l\u2019entreprise &#8211; La client\u00e8le<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\">\n<ul class=\"wp-block-list\">\n<li>Professionnels et\/ou particuliers&nbsp;<\/li>\n\n\n\n<li>\u00c2ge<\/li>\n\n\n\n<li>d\u00e9pense moyenne<\/li>\n\n\n\n<li>Sociostyles&nbsp;<\/li>\n\n\n\n<li>Segmentation ( RFM)&nbsp;<\/li>\n\n\n\n<li>Perspectives de d\u00e9veloppement de la client\u00e8le ( proposition justifi\u00e9e)<\/li>\n<\/ul>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title\"><strong>Le march\u00e9 de l\u2019entreprise &#8211; La concurrence<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\">\n<ul class=\"wp-block-list\">\n<li>Les concurrents directs et indirects<\/li>\n\n\n\n<li> La concurrence en ligne<\/li>\n<\/ul>\n\n\n\n<p>&nbsp; &nbsp; &nbsp; <\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title\"><strong>Approche comparative de la relation client\u00a0 &#8211; le principal concurrent<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\">\n<ul class=\"wp-block-list\">\n<li>Identification et logo \/ Justification du choix<\/li>\n\n\n\n<li>Positionnement prix&nbsp;<\/li>\n\n\n\n<li>Comparaison des services \u00e0 la client\u00e8le  (gratuit\/payant &#8211; R\u00e9els\/digitaux &#8211; etc)<\/li>\n<\/ul>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title\"><strong>LA FDRC au quotidien\u00a0<\/strong><\/summary><div class=\"wp-block-coblocks-accordion-item__content\">\n<p><em><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\">faire le choix de la fid\u00e9lisation ou du d\u00e9veloppement de la relation client<\/mark><\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Liste des actions men\u00e9es par l\u2019entreprise \/ Tuteur&nbsp;<\/em><\/li>\n\n\n\n<li><em>Vos actions men\u00e9es dans l\u2019entreprise<\/em><\/li>\n\n\n\n<li><em>Quelques pistes d\u2019\u00e9volution possible<\/em><\/li>\n<\/ul>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-coblocks-accordion-item\"><details><summary class=\"wp-block-coblocks-accordion-item__title\"><em><strong>Les projets de FDRC<\/strong><\/em><\/summary><div class=\"wp-block-coblocks-accordion-item__content\">\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\">Projet N\u00b01<\/mark><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Titre&nbsp;<\/em><\/li>\n\n\n\n<li><em>&nbsp;Probl\u00e9matique&nbsp;&nbsp;<\/em><\/li>\n\n\n\n<li><em>&nbsp;Apport du projet pour l\u2019entreprise&nbsp;<\/em><\/li>\n\n\n\n<li><em>Objectif(s) quantitatif(s)<\/em><\/li>\n\n\n\n<li><em>R\u00e9troplanning ( liste des actions \u00e0 r\u00e9aliser pour atteindre l\u2019objectif)<\/em><\/li>\n<\/ul>\n\n\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-accent-color\"><strong>Projet N\u00b02<\/strong><\/mark><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>Titre&nbsp;<\/em><\/li>\n\n\n\n<li><em>&nbsp;Probl\u00e9matique<\/em><\/li>\n\n\n\n<li><em>Apport du projet pour l\u2019entreprise&nbsp;<\/em><\/li>\n\n\n\n<li><em>Objectif(s) quantitatif(s)<\/em><\/li>\n\n\n\n<li><em>R\u00e9troplanning ( liste des actions \u00e0 r\u00e9aliser pour atteindre l\u2019objectif)<\/em><\/li>\n<\/ul>\n<\/div><\/details><\/div>\n<\/div>\n\n\n\n<p>Pour plus de d\u00e9tails, vous pouvez retrouver le document support avec la grille d&#8217;\u00e9valuation <\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-25 has-custom-font-size is-style-circular has-medium-font-size\"><a class=\"wp-block-button__link has-background-color has-accent-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/le-document-support-complementaire-avec-grille-devaluation\/\">Le pdf<\/a><\/div>\n\n\n\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50 has-custom-font-size is-style-circular has-medium-font-size\"><a class=\"wp-block-button__link has-background-color has-accent-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/view.genial.ly\/613c9b15124b880d527e86f4\/interactive-content-fdrc-e33-bac-pro-mcv\">Pr\u00e9sentation et outils pour l&#8217;\u00e9preuve<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>PROJET DE FID\u00c9LISATION ET\/OU D\u00c9VELOPPEMENT DE LA RELATION CLIENT R\u00e9aliser un diaporama servant d\u2019appui \u00e0 la prestation orale de 10 mn devant votre tuteur et votre enseignant Pour plus de d\u00e9tails, vous pouvez retrouver le document support avec la grille d&#8217;\u00e9valuation<\/p>\n","protected":false},"author":1,"featured_media":3841,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","_uag_custom_page_level_css":"","footnotes":""},"categories":[332],"tags":[191],"class_list":["post-3727","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-examens","tag-examen"],"uagb_featured_image_src":{"full":["https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2023\/09\/guide-epreuve-e33148.jpg",640,360,false],"thumbnail":["https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2023\/09\/guide-epreuve-e33148-150x150.jpg",150,150,true],"medium":["https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2023\/09\/guide-epreuve-e33148-300x169.jpg",300,169,true],"medium_large":["https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2023\/09\/guide-epreuve-e33148.jpg",640,360,false],"large":["https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2023\/09\/guide-epreuve-e33148.jpg",640,360,false],"1536x1536":["https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2023\/09\/guide-epreuve-e33148.jpg",640,360,false],"2048x2048":["https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2023\/09\/guide-epreuve-e33148.jpg",640,360,false],"woocommerce_thumbnail":["https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2023\/09\/guide-epreuve-e33148-300x300.jpg",300,300,true],"woocommerce_single":["https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2023\/09\/guide-epreuve-e33148-600x338.jpg",600,338,true],"woocommerce_gallery_thumbnail":["https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-content\/uploads\/2023\/09\/guide-epreuve-e33148-100x100.jpg",100,100,true]},"uagb_author_info":{"display_name":"patrick reynaud","author_link":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/author\/rpfe26_admin\/"},"uagb_comment_info":0,"uagb_excerpt":"PROJET DE FID\u00c9LISATION ET\/OU D\u00c9VELOPPEMENT DE LA RELATION CLIENT R\u00e9aliser un diaporama servant d\u2019appui \u00e0 la prestation orale de 10 mn devant votre tuteur et votre enseignant Pour plus de d\u00e9tails, vous pouvez retrouver le document support avec la grille d&#8217;\u00e9valuation","_links":{"self":[{"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/posts\/3727","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/comments?post=3727"}],"version-history":[{"count":0,"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/posts\/3727\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/media\/3841"}],"wp:attachment":[{"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/media?parent=3727"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/categories?post=3727"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pedagogeek.eu\/woocommerce-inspecson\/wp-json\/wp\/v2\/tags?post=3727"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}